Packing the databases is something that must be done regularly and is not
unique to Miva Merchant. This tidies up your database files and actually deletes
records that you have marked for deletion but have not yet been deleted. When you
delete a record from your database, e.g. a customer record, a product, or a category, it
is not really deleted until you "pack" the database. Think of it as the
defragmentation function or the maintenance wizard in your PC. Many times, removing
modules that you no longer need, or replacing one for another will not take effect until
you pack. If you do not pack your databases regularly, you are more likely to
have your databases corrupted, and that will get your store down and may require
You need to pack both
the store databases AND the domain
databases. If you have more than one store under your domain you have to pack each
store's database and the domains database. The packing function is under the
Create a reminder on one of the free calendars on the internet (e.g.
Yahoo.com) to remind you to pack. Have it send you e-mail at least 3 times a week. If
you have a busy store pack everyday. Packing only takes 3 minutes including the time
it takes you to login and logout...DO IT!
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