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Step by Step

Miva Merchant Payment Modules Configuration

As any retail operation, online or offline, you want to get paid.  Miva Merchant comes with a multitude of payment options.   Undoubtedly, credit cards are the most important since most people want the convenience and the protection credit cards offer.  Merchant comes with many credit card modules that will work with various third party real-time processing gateways.  The details of setting up each module will depend on the third party gateway and we will not go into its details since the setup instructions should be provided to you by the gateway.

You have to first click on the checkbox next to the payment options you want to offer your customers then click update.  When you do so you will see that your choices have now hyperlinks created in the top bar.  We will start with "Credit Card Payment With Simple Validation".


Step 1

Click on the "Credit Card Payment With Simple Validation" tab.  The screen will show you the credit cards pre-configured in Merchant.  As you can see, they are ordered alphabetically. 

 

This is a standard feature in Merchant, all options under the same "module" will be in alphabetical order.  If you want to have Visa show first and AMEX last, you can number the choices where Visa will become 1-Visa and American Express will become 4-American Express and the other two will be numbered as you want them to appear.  Another way is to put a a character that comes before the alphabet ahead of the choice you want first, for example the period.  So if you just want Visa to show up first, edit the text to be ".Visa" instead of "Visa"...Cool huh.  To edit any of the options, click on the white edit button to the right of the given option and change the text to whatever you want.  Leave the prefixes and lengths as they are unless you have reasons to believe that they need to be edited.  You can also add other kinds of credit card if the country you operate in has those cards.

One more thing to remind you here: the checkboxes next to the credit card options are NOT to assign them but to REMOVE them.  This will be useful if you do not want to accept less pervasive cards like AMEX or Discover.  Again we remind you that Miva Merchant is nasty as it removes/deletes without asking you to confirm.   In your haste you may very well click on a checkbox and update thinking that you are "adding" or "assigning" but end up deleting. 



Step 2

If you plan to accept checks, you can simply click on the checkbox and update.  You will NOT get a tab on the top to edit anything since there is nothing really to edit.  By selecting the Check Payment option, you customer will see this selection in the payment selection screen.  If he selcts it he will get an box in the following screen (similar to the box for the credit card number) asking for a check number.  The customer can, of course, just put any number - but this step may make the customer pull out his check book to get the number. This may make him a little more committed and he may very well even write out the check and mail it that day... good luck ;-).

Step 3

Some people may want to use the Cash On Delivery (COD) feature, and that can be added just like all the other modules.  You can then click on the tab and enter an amount you would like to charge for offering the rather less common COD.  You can enter a message that will display on the "Payment Information" screen if COD was selected in the previous checkout screen.  This payment method should be used with extreme caution since there is a lot of expense involved in it without any assurance that the product will be accepted when the customer finds it at his doorstep.  We do not think that this is an option that should be offered to online shoppers unless all your customers are house accounts.

 

Quick Tips

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